Privacy notice

Home Delivery Group Ltd operates this website as Home Delivery Service.

Business enquiries

We collect the business name, contact name, email, optional phone number, collection area and message you provide. We use these details to answer your enquiry, prepare a quote and discuss the delivery service you request.

How information is handled

Your enquiry or registration is stored securely in our website database. Our hosting provider processes information on our behalf. We do not sell enquiry details. Please do not submit customer delivery lists or sensitive personal information through this form.

Driver registrations

We collect driver contact details, operating areas, vehicle type, availability, experience and declared insurance status to assess possible opportunities and contact applicants. Registration is not an offer of work. Please do not send identity documents or sensitive information.

Retention and your rights

We review records periodically and aim to delete unsuccessful driver expressions of interest after 12 months unless renewed. Business enquiries are reviewed after 24 months unless needed for an ongoing relationship or legal obligations. You can request access, correction or deletion through our contact form.

Keeping your details

We keep enquiry information for as long as needed to respond and manage the resulting business relationship, subject to applicable record-keeping requirements. Contact us to ask about your information or request deletion.

Your choices

Use our contact form to request access, correction or deletion, or to raise a privacy concern. You may also raise a complaint with the UK Information Commissioner’s Office.

Cookies

This website does not set analytics or advertising cookies. Hosting infrastructure may process technical information to deliver and protect the website. Following a shop link takes you to another website with its own privacy information.